Waterking services
From purchase to maintenance, we guide you through the entire process. With 35 years of experience, we provide worldwide service and support for all your amphibious excavators and related dredging equipment.
Our services
Watering offers a complete service package for all (amphibious excavators) machines. Full service from first contact and well beyond the purchase of the new dredging equipment. From preventive maintenance to emergency repairs & from advice to training for the operators on-site. Service as it should according to the Watering standards.
Purchasing process
What can be expected when purchasing an amphibious excavator or dredging equipment? We would like to take you step by step through the entire purchasing process, so that you know what is being thought of and how we work. To ensure that you are completely satisfied with the purchase.
Assessing
What exactly is needed to improve the situation from what it is now? What problem are you currently facing? By understanding this in advance, we eliminate possible miscommunications and disagreements. That is why we always want to have a good conversation, so that we can give the right advice.
Advice
Both parties now know from a good conversation what exactly is the problem. Now it just has to be solved. Our experts look at the pros and cons of any machine that could help with your problem. Ultimately we come to a full advice.
Sales
After looking at all wishes, requirements and current situation, the correct machine and / or equipment is chosen. A guarantee that we support, because we also want your project to run smoothly.
After payment we will arrange the rest for you. Such as arranging the necessary documents for transport and beyond.
Delivery
If transport has been chosen through us, we arrange this with our trusted transport partners. Need transport over water? We also arrange that for you.
When delivering your product, we provide all necessary documents and including spare parts.
How does it work?
Once after delivery, we provide on-site training on the equipment. In this way, the people who work with the equipment learn to do this safely and responsibly.
Especially when purchasing an amphibious excavator it is very important to receive extensive training. How do you enter the water and how do you ensure that you can work safely here? We provide 1-on-1 the best guidance possible to ensure the safety of man and machine.
After sales: Spare parts, advice and support
In the years after your purchase, we are still there for you. For example, we supply necessary spare parts or let’s see one of our technicians if you need a repair at the base of your amphibious excavator.
In case of maintenance on the upper, this is best done locally at the dealer of the brand in question.
We are still there for you with our other dredging equipment years after purchase.
General
When maintaining a Watering, our people are happy to visit you to watch and find solutions.
Local maintenance
When the superstructure is ready for maintenance, it is possible to have this practiced by the manufacturer of the affected upper. This makes it possible to have maintenance carried out locally.
Operators
Of course, the people who will be driving the Watering will also receive extensive training. How do you enter the water and how do you ensure that you can work safely here? We provide 1-on-1 the best guidance possible to ensure the safety of man and machine.
Professional training sessions
Of course, our service does not stop when purchasing a Waterking. To know how to handle an amphibious excavator, such as our Watering, we provide training. In this way we ensure that accidents and clumsiness are virtually eliminated (as far as possible).
We tell how the Watering is built up, how it works, what to expect and how to handle these unique machines.
Many advantages are the training courses that we give from Watering when we hand over one of our machines to you.
- Fully self-directed
- What to do in case of malfunctions
- Be prepared in case an emergency is necessary
Learn the possibilities that the Waterking offers to be able to perform your work more efficiently and better. But also the possible risks and what to do in case of malfunction and / or emergency. With the right training, you are prepared for everything that can come at you while the Waterking is being used.
We’re happy to assist you.
Get in touch with us to find out whether this machine is the best fit for your project(s).